Health Guarantee

Underwoods Parrots Land warrants that, at the time of delivery, the bird(s) are in good health, with no symptoms of disease or parasites. We guarantee the bird(s) to be free of viral infections, pathogenic bacterial infections, fungal infections and of all congenital defects. We guarantee that we are selling you a perfectly healthy bird. To verify that guarantee, within five days you need to go to an Avian Vet and get any and all testing you prefer to do on your bird, at your expense. We can guide you as to the tests we suggest. If the results are not perfect but the bird can be easily treated, then we pay for all medications and all treatment. If the results are unacceptable then we either replace your bird or refund 100% of the purchase price of your bird, at our option.

Buyer is encouraged to have the bird(s) examined by a licensed avian veterinarian of his/her choice within 3-5 business days from the time of delivery to verify the health of the bird(s). If during this period, the bird(s) are found to have a condition which affects their health or well-being as determined by the examining veterinarian, all laboratory tests and results shall be made available to Bright Birds Farm’ attending veterinarian who must concur with the diagnosis. Upon verification of this condition, and upon return of the bird(s), Bright Birds Farm agrees, at it’s discretion, to either refund to buyer the full purchase price or replace said bird(s) with bird(s) of the same species, sex (if known) and approximate age. This guarantee is void if leg band(s) have been removed.

We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. When a customer purchases a bird(s) from us, we provide our customers 7 days of health guarantee on birds that are weaned (eating on their own). Within the first 7 days of the purchase, customers are encouraged to take the bird(s) to an avian veterinarian voluntarily. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to Bright Birds Farm within 48 hours of exam for exchange or full refund of the bird(s).